What it costs, before you talk to anyone
Every engagement starts with a paid Diagnostic, and the Diagnostic is credited in full toward your build if you hire us within 30 days. No sales call needed to find out the number.
Three ways in
Same method in all three. What changes is the volume of work your operation throws at it, and whether it handles health data.
PyME
Service businesses and professional practices with one point of contact.
5 edits per month included
Start herePyME Plus
More volume, more channels, or more than one team touching the conversation.
15 edits per month included
Start hereHealthcare
Practices and clinics handling patient data. Includes a signed BAA.
15–30 edits per month included
Start hereThe three terms that protect you
These are not fine print. They are the reason to choose us over a larger vendor.
Month to month
Cancel any time with 30 days' notice. No annual lock-in, no cancellation penalty, no automatic renewal you have to fight.
A monthly results report
Conversations handled, appointments booked, after-hours contacts, escalations to a human. You renew because you can see the impact, not because the workflow ran.
You own your accounts
WhatsApp, the calendar, the CRM and the flows are in your name. If you leave, everything stays with you and keeps working.
What counts as an edit
An edit is one change to a flow or a prompt: a new question, a different answer, a rule that changes, a step added or removed. We publish the definition because it is what keeps the monthly fee honest — for you, because you know what you are buying; for us, because otherwise the fee gets eaten by unbilled work.
- Unused edits do not roll over to the next month.
- Anything outside the scope is quoted before it is done, never after.
- Monitoring, uptime and bug fixes are not edits. Those are included.
- The first 60 days after launch include support at no extra cost, on every plan.
Before you ask
Why do I have to pay for the diagnostic?
Because it is real work, not a sales call. We map where your contacts are being lost, how many, and what it costs you. If you hire us within 30 days, the whole amount is credited to your build, so you do not pay for it twice.
What happens if it does not work for me?
You cancel with 30 days' notice and keep everything: the accounts, the flows, the data. There is no penalty and no term to serve out.
Do you handle Spanish?
Yes, and it is the point. Of 577 practices we analyzed in South Florida, 522 do not serve Spanish on their site. The agent answers in the language the customer writes in.
Is my patient data safe?
The Healthcare plan includes a signed BAA and runs on infrastructure we control, not on a shared white-label platform. No clinic goes live without that agreement in writing.
How long until it is running?
Between four and six weeks after the Diagnostic, depending on how many channels and integrations are in scope. The Diagnostic itself tells you the date before you commit.
Are there other costs?
The third-party services you use — WhatsApp Business API, your calendar, your CRM — are billed to you directly by those providers, in your name. We do not resell them or add a margin. An extra language is US$600 on the build; a CRM integration, US$800 to US$1,500.
Start with the Diagnostic
45 minutes of real work. You leave with the map of the three processes costing you the most, whether or not you hire us.